TrolleyOS

In development · not yet open to clients

The platform we are building so you never have to ask how it is going.

What the work produced, what is waiting on you, and what it all means. TrolleyOS runs our side of the work today. The part you would log into is not open yet, and this page is what we are building rather than what you can use.

Why it exists

Being kept in the dark is an information problem.

Agencies that get results can be a nightmare to work with, and the pleasant ones quietly underdeliver. We are not willing to pick one, and saying that is easy. Holding it is the hard part.

Results come from the work. The experience of it is mostly information. You do not know what is happening, nobody tells you until you ask, approvals sit in an inbox for four days, and the report arrives monthly describing something that stopped being true three weeks ago. None of that is a lack of care. It is a lack of a system.

So we built one.

Running today

What already runs, on our side.

These are working systems. They are how your account is actually managed, and the reason the reporting you get is current rather than assembled the night before. What does not exist yet is the door that lets you walk in and look at them yourself.

Reporting

What the work produced, updated continuously rather than assembled the day before a meeting. Leads, spend, rankings and what came of them.

Approvals

Creative and campaigns waiting on you, in one queue. Approve from a phone in the time it takes to read a message, instead of finding the email thread.

Tasks

What we are working on, what is waiting on you, and what is finished. The status update you would otherwise have to ask for.

Messages

Conversation attached to the thing it is about, rather than scattered across email, text and whoever happened to be on the last call.

On the roadmap

What we are building next.

These are designed and on the roadmap. We are showing you them because they are what the platform is for.

Intelligence

What the numbers mean, not just what they are. The analysis we currently write by hand, available whenever you want it.

Creative library

Every asset produced for you, versioned, searchable and yours to download.

Billing

Invoices, spend against budget, and what each engagement is costing, in one place.

What it changes

The questions you stop having to ask.

Is this working. What are you actually doing this month. Did anyone see the thing I sent. Where are we against budget. What do you need from me.

Every one of those is answerable without a meeting, and every one of them currently costs both sides an email. That is what the platform is for. It is also why we keep building on it rather than treating it as finished.

Questions we get

Before you ask.

Will this cost extra?
No. It is how we intend to work with clients, not a product we sell you. There is no seat license and no upsell attached to it.
Will I be able to use it from my phone?
That is the main thing it is designed around. Approving a piece of creative should take the time it takes to look at it, not require finding a laptop and an email thread.
What is actually live today?
Internally, a fair amount: reporting, approvals, tasks and messages are how we run accounts. For you, nothing yet. There is no client login.
Why build this rather than use existing tools?
Because the existing ones are built for the agency, not the client. A project tool shows you tasks. A reporting tool shows you charts. Neither answers the question an owner actually has, which is whether this is working and what needs you this week.
What happens to my data if we stop working together?
You own your accounts and your data, as you did throughout. We export what is yours and hand it over. Holding a client hostage through their own reporting is a tactic we have been on the wrong end of and will not use.

The work is here now. The platform is coming.

Includes a free marketing audit.